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Introduction

Problem

In the world of LLM-powered products, traditional evaluation methods fall short. User interactions, experiences, and feedback are often overlooked, leading to unreliable LLMs and unhappy users.

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Solution

Feedback Intelligence (FI) is an all-in-one solution that automatically turns LLM usage into actionable insights. We help AI teams analyze root causes, prioritize issues, and resolve them efficiently, leading to more reliable LLMs.

For Who

FI is designed for AI teams, including Product Managers and Developers, who are building and maintaining LLM-powered products such as: Conversational AI, AI agents, Copilots, etc.

Our solution is particularly valuable for teams in highly regulated industries, such as fintech and financial institutions, where reliability and user trust are paramount.